Terms of Service

These terms are the agreement between you and BOHUMIX for every project you create on the platform. By creating an account or paying for a project you accept them, together with the privacy policy and the refund policy.

Your account

You must be able to enter a contract where you live and give a working email address or phone number — a verified one is needed before a trial can start. You are responsible for what happens under your sign-in and for keeping it private; tell us at once if you think it has been used by someone else.

Your projects and your content

A project — an online store, a point of sale, a portfolio site — is yours. The products, orders, customers and pages in it are your content: you own it, you are responsible for it, and you give us only the licence needed to host and show it. We do not sell it and we do not read it for advertising.

The trial

One trial per person, once, on a real paid plan’s limits, for 7 days. A trial cannot send SMS or email on credit, connect a custom domain or install paid add-ons. Pay any day of the trial and the remaining days are added to your first term; do nothing and the project is suspended when the trial ends.

Plans, terms and payment

Every project is billed on its own plan, per month or for a term of several months at the discount shown on the pricing page. Prices are set in US dollars and shown in your currency at the day’s rate; the amount charged is the one shown at checkout.

Usage beyond a plan’s allowance — SMS, email — is drawn from a prepaid balance at the published rates, never invoiced by surprise. An offer or a coupon is a separate line on the receipt; the list price never changes.

Renewal, reminders and late payment

A paid period ends on the date shown in your dashboard, and the renewal invoice is ready before it does. We remind you before the end and after it. A project that is not paid is suspended: its store shows a closed sign, its data stays untouched, and it comes back the moment the invoice is paid. No late fee is charged at present. If that changes, this page will state the amount and the cap before it applies to anyone.

How long we keep a lapsed project

A suspended project keeps all of its data until you pay or ask us to delete it. Should we set a retention limit, it will be stated here with its number of days, and you will be told in writing before anything is removed.

Cancelling and deleting

You may cancel a plan at any time; it runs until the end of the period you paid for, and nothing further is charged. You may delete a project yourself from the dashboard; deletion removes its data, media included, and cannot be undone. Refunds are governed by the refund policy.

Acceptable use

You may not use the platform for anything unlawful where you or your customers are, to sell goods you have no right to sell, to send messages people have not agreed to receive, or to attack, overload or probe the service. We may suspend a project that does, and we will tell you why.

Payments to you

Money your customers pay through bKash, Nagad, a card gateway or a courier’s cash on delivery settles to the merchant account you connected, under that provider’s terms. BOHUMIX is not a party to a sale between you and your customer and does not hold your customers’ money.

Our promise and its limits

We work to keep the service available and your data safe, and we take backups. Still, the service is provided as it is: we do not promise it will never be interrupted, and we are not liable for lost profit or for a loss caused by a third party such as a courier, a gateway or a messaging provider. Where liability cannot be excluded, it is limited to what you paid us in the twelve months before the claim.

Changes to these terms

We may change these terms. A change that affects what you pay or what we keep is announced by email before it applies, and the date at the top of this page is updated. Continuing to use the service after that date is acceptance.

Contact

Questions about this page? Email info@bohumix.com